Professional services firm ยท Compliance automation
Annual returns & beneficial ownership, automated
Annual returns and beneficial ownership compliance ran by hand, across six touchpoints in several systems. We turned it into one pipeline: reports are standardised, registry data is cross-checked, gaps are flagged and clients are followed up, with a person reviewing before anything is submitted. Records now stay consistent all year, and the team spends its time on review rather than admin.
6
manual touchpoints replaced by one automated pipeline
1
human review before anything is submitted
The operational challenge
The firm's Annual Returns & Beneficial Ownership (AR&BO) compliance process was rule-based and recurring, but relied on manual work across multiple systems. Teams downloaded and reformatted reports, cross-checked company registration data, chased missing information and prepared submissions, creating a risk of human error, inconsistent records and significant administrative overhead.
What changed
We built an automation solution combining RPA-style bots with system integrations. It pulls and standardises internal client reports, cross-references company registration data against the relevant government registry, flags missing years or documents, gathers contact details and manages follow-ups. It also supports the end-to-end beneficial ownership workflow, from identifying requirements to preparing mandates and client correspondence, with automated reminder sequences for non-responsive clients.
The outcome
- A streamlined, end-to-end automated compliance pipeline with far less manual effort.
- Improved accuracy and consistency of compliance records, strengthening governance.
- Client communication, reminders and escalations handled automatically.
- Compliance team's time freed for higher-value work, with a human in the loop for final review and submission.
Approach
Services
Compliance automation & system integration
Timeline
Always-on, year-round